FREE UK SHIPMENT 30 DAY RETURN GUARANTEE

Need help?

Frequently asked questions

Westenbury is a place where contemporary fashion blends with
everyday comfort. We provide timeless, versatile pieces designed to add
confidence and refinement to your daily wardrobe, styles that fit
naturally into real life.

You can pay with Visa, Mastercard, Apple Pay, Google Pay, Shop Pay,American Express, and Maestro.

Just to clarify: our processing time refers to the period between packing and dispatch. Order processing takes 1–3 business days, and delivery takes an additional 5–8 days.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

If you need to change or cancel, please contact us within 2 hours of placing your order.

We currently only ship to the United Kingdom.

Please allow 1-3 business days for order processing.

Yes, shipping is always free.

Yes, you'll receive tracking information via email once your order ships.

You have 30 business days from the delivery date to return an item.

The customer is responsible for the return costs.

Refunds are processed within 5-8 business days after we receive the returned item.

Yes, we accept exchanges for different sizes or colors of the same item.

You can reach us by email at support@westenbury.com

Our support team is available Monday - Friday from 9:00 AM - 5:00 PM (GMT).

Business details

Westenbury
Karnakkers 22
Oosterwolde 8431KS
Netherlands
Customer service contact

support@westenbury.com

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Average response time: within 24 hours