Refund policy

Here you will find all information regarding returns and refunds. You have 30 working days to return an item.

Returns

Items must be in the same condition as when you received them – unused and with all original labels attached.

Want to start a return? Send an email to support@westenbury.com

For sending a return we have the location of our warehouse wich is based in China.
Also we would like to inform you that the customers are responsible for the return costs.

Return address

The adress to send the items back to is the following location.

Room A1, 11/F Winner Building
36 Man Yue Street
Hung Hom, Kowloon
Hongkong, China.

Refunds

Once we have received your return, it will take 5-8 working days for your refund to be processed. The amount will be refunded via the original payment method.